What Information Do I Need to Provide Before Server Setup?

Overview
Before we begin any server setup or management work, we need some basic information from you.

Providing these details upfront helps us avoid delays and ensures your server is configured correctly for your needs.

This article explains exactly what information is required and why it matters.

Required Information Before Setup
1. Server Access Details
We will need:

• 
  Server IP address
• 
  SSH access (username and password or SSH key)
• 
  Control panel access (if applicable)

This allows us to securely access and configure your server.


2. Server Provider Details
Please tell us:

• 
  Your hosting provider (e.g. VPS, cloud, dedicated server)
• 
  Server location (if known)
• 
  Operating system (if already installed)
  
  

If the server is not yet created, we can guide you on the recommended setup.


3. Domain & DNS Information (If Applicable)
If your server will host a website or application, we may need:

• 
  Domain name(s)
• 
  DNS access or nameserver details
• 
  Confirmation of where the domain is registered
  
  

This helps us configure SSL certificates and ensure the site loads correctly.


4. Website or Application Requirements
To tailor the setup, please let us know:

• 
  Type of website or application (WordPress, custom app, etc.)
• 
  Expected traffic level (low, medium, high)
• 
  Any special software or dependencies required

This ensures the server is optimised for your use case.


5. Security & Access Preferences
If you have specific requirements, please tell us:

• 
  Preferred login methods (password or SSH key)
• 
  Access restrictions
• 
  Any compliance or security concerns
  
  

If you’re unsure, we’ll apply best-practice defaults.


What You Do NOT Need to Worry About
You don’t need to:

• 
  Understand server internals
• 
  Know advanced security settings
• 
  Configure performance tuning yourself
  
  

We handle the technical details and guide you where needed.


What Happens After You Provide the Information?
Once we receive the required details:

1. 
   We review your setup
2. 
   Confirm the scope of work
3. 
   Begin server configuration
4. 
   Perform testing and checks
5. 
   Notify you when setup is complete
   
   

We’ll keep you informed throughout the process.

Need Help Gathering This Information?
If you’re unsure how to find any of the required details, contact our support team and we’ll guide you step by step.