Common Website Design Questions (FAQ)

Overview
This article answers the most frequently asked questions about our Custom Website Design services.

If you’re unsure about anything before placing an order, you’ll likely find the answer here.

Frequently Asked Questions
Do you provide hosting and domain registration?
No.

Hosting, domains, and email services are not included in website design packages. These can be added separately if required.

Will my website be mobile-friendly?
Yes.

All websites are designed to be responsive and mobile-friendly, ensuring they work correctly on desktops, tablets, and smartphones.

Is SEO included?
We build websites with an SEO-ready structure, including:

• 
  Clean page structure
• 
  Proper heading hierarchy
• 
  Fast-loading layouts
  
  

Ongoing SEO services and keyword optimisation are not included unless added separately.

Can I upgrade my package later?
Yes.

You can request additional pages, features, or upgrades at any time. These are scoped and quoted separately.


What platform will my website be built on?
The platform depends on your requirements and is confirmed during consultation.

We choose platforms that are reliable, secure, and easy to manage.

Who owns the website after delivery?
You own your website once the project is completed and handed over, provided all invoices are paid in full.

Can I request changes after the project is completed?
Yes.

Changes after delivery are not covered by revision rounds but can be requested as additional work or ongoing maintenance.


What content do I need to provide?
You are responsible for providing:

• 
  Text content
• 
  Images or branding assets
• 
  Legal pages (if required)

We’ll advise you during consultation if anything is missing.

Will my website be tested before delivery?
Yes.

We test all websites across devices and browsers before final delivery to ensure functionality and consistency.


What happens if I need help later?
You can:

• 
  Request ongoing maintenance
• 
  Order additional support
• 
  Contact our team for guidance

Support options are available even after the project is completed.


Still Have Questions?
If your question isn’t listed here, contact our support team via live chat or submit a support request. We’re happy to help.