Website Enhancements & Add-Ons – FAQs
Common questions about optional website upgrades
Ace Intl Media
Last Update 6 months ago
FAQ 1: Are these add-ons required for my website?
No. All website enhancements are optional. Your website will work fully without them. Add-ons are available if you want to extend functionality, add pages, or improve performance later.
FAQ 2: Can I add these upgrades after my website is live?
Yes. All add-ons can be ordered at any time after your website has launched, subject to availability and plan eligibility.
FAQ 3: Do I need a Web Design subscription to purchase add-ons?
Yes. Website enhancements are available only to clients on an active Web Design subscription with Ace Intl Media Ltd.
FAQ 4: Will add-ons affect my existing website design?
No. All enhancements are designed to match your existing website’s layout, branding, and structure unless otherwise agreed.
FAQ 5: How long does delivery take?
Delivery times vary depending on the add-on and workload. Typical timelines are:
Additional Pages: 5–10 working days
E-commerce Setup: 7–14 working days
Speed & Performance Optimisation: 3–5 working days
Monthly Content Updates: applied within the active billing month
FAQ 6: Can I cancel Monthly Content Updates at any time?
Yes. Monthly Content Updates are a recurring service and can be cancelled through your client portal before the next billing cycle.
FAQ 7: What is not included in these add-ons?
Unless stated otherwise, add-ons do not include:
Major redesigns
Custom software development
Third-party paid plugins or licences
Advanced integrations or bespoke functionality
These can be quoted separately if required.
FAQ 8: What happens if I need more work than an add-on allows?
If your request exceeds the scope of an add-on, we’ll let you know and provide a separate quotation before proceeding.
FAQ 9: Will these upgrades improve my SEO rankings?
Some enhancements (such as performance optimisation) may support better user experience, but no specific ranking guarantees are made.
FAQ 10: How do I order an add-on?
You can order add-ons directly through your client portal or contact our team if you’re unsure which option is right for your website.